Statistics Related to Delivery and Logistics
Supply chain issues have been a hot topic in the second half of 2021. 2 39% of brands identify shipping and production delays and delivery costs as the top supply chain challenges over the next 12 months. 2 Approximately 45% of buyers actively seek out companies that clearly show expected delivery times. 2 49% of brands are investing in delivery methods and transparency of delivery promises, such as sharing information about when an order is prepared and shipped. 2 43% of retailers are changing their delivery strategies to minimize the impact of global delivery delays. 2 41% of merchants plan to increase their investment in online shopping, in-store pickup options such as curbside pickup and click and collect.2 Consumers say the most valuablePhone Number List information when searching for and purchasing products online are estimated shipping costs, free returns and estimated arrival times, in-stock alerts, and inventory alerts. 2 60% of consumers expect same-day, next-day or two-day delivery, and 58% of them expect free next-day delivery. 2 35% of consumers choose delivery options such as curbside pickup or curbside pickup to ensure they receive their orders on time. 2 75% of shoppers say free shipping makes a big difference in their purchasing decisions. 2 60% of consumers say fast delivery influences their online purchasing decisions. 2 53% of consumers say flexible shipping influences their decision to shop online. 2 Last year, 32% of customers abandoned their shopping carts due to long estimated delivery times. 2 In 2021, 23% of shoppers abandoned their carts due to lack of a guaranteed delivery date. 2 US Retail Market In 2019, there were 442,597 brick-and-mortar retail stores in the United States. 1 There were also 2.1 million e-commerce retailers in the US. 1 Total U.S. retail sales for December 2020 were $540.9 billion.
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1 However, in December 2020, the US retail market experienced a decline of 0.7% compared to the previous month1. Despite this, growth compared to last year is estimated at 2.9%. 1 Overall, total U.S. retail sales increased 0.6% in 2020 compared to 2019. 1 On the other hand, online retail sales in the US grew from $343.150 million in 2019 to $374.38 million in 2020, a growth of 9.1%. 1 Unfortunately, unemployment in the retail sector remained high in November 2020 at 6.7% compared to 2019. 1 Amazon accounted for approximately 39% of US online retail spending in 20201. For every $100 spent at a local small business, about $68 remains in the city. 1 The average retail transaction price as of 2018 was $53.98. 1 The average retail gross margin as of 2018 was 50.96%. 1 There were 5,994 store closures in the U.S. in 2019, with Payless, Gymboree and Charlotte Russe the hardest hit major retailers. 1 The pandemic and the rise of e-commerce have made the survival of physical retailers even more challenging. 1 As a result, a record 12,200 U.S. stores closed in 2020. 1 About 125 consumer goods and retail companies filed for bankruptcy in 2020. 1
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