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The consulting firm Gartner is credited with having coined the term "ERP" Enterprise Resource Planning System, in English to define the new business planning programs that were reaching the market and whose scope far exceeded the traditional areas of manufacturing and finance. , so it didn't make sense to continue calling them MRP. According to this approach, more than a planning system, an ERP consisted of an information system with the capacity to support decisions made in any area of the company.
Therefore, it was no longer exclusive software for manufacturing companies, but could be used by businesses of any type. This paradigm shift coincided with the emergence of new software companies that developed alternative ER Senegal WhatsApp Number Ps to large manufacturers, such as the Spanish Solmicro founded in . Year With the birth of SALESFORCE the unstoppable SaaS model begins Salesforce, number one today in CRM solutions in the cloud, was created by Marc Benioff, former Oracle executive, at a time when little was said about cloud computing, it marked the way for other companies to follow.
They were based on the traditional model of local implementation. Starting in , ERPs became popular ERPs became popular and began to integrate functions that until then were performed by other applications, such as customer relationship management SCM. This led some authors to propose a new category called "Extended ERP", to refer to the products launched in that decade, which went far beyond production planning and finances.
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