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Purchase Order Management, Employee Onboarding, Service Catalog, Asset Management, MSP Mode, Multiple SLAs, Approval Workflows, Portal Customization, and Business Hours. In case your organization is growing rapidly, this is a perfect plan for you.Pro – The “Pro” subscription package costs per agent per month when billed on yearly basis and for per agent per month when billed on monthly basis. The “pro” plan is equipped with all the features needed by a large organization. Along with all the “Growth” package functionalities you have access to Problem Management, Software License Management, Contract Management, Change Management, Project Management, SaaS Management, Release Management, and .
Alert Management.Enterprise – This plan offers service management solutions that are specifically designed Belgium WhatsApp Number and curated to work efficiently for large enterprises. when billed on yearly and monthly basis respectively. The subscription package consists of all the functionalities included in the “Pro” plan along with exclusive features such as Sandbox, Audit Logs, Freddy Agent Assist and Freddy Virtual Agent on MS Teams and Slack with suggestions per month per account. Freshservice – Supported IntegrationsIn this aspect of Freshservice review, we will be going over the third party integrations and plugins that are supported by the software. IntegrationsSign Up Now On. Freshservice – Start Days Free Trial!Some of the integrations supported natively by Freshservice include Freshdesk, Slack, Microsoft Teams, Zoom, Google Suite, Jira, Rescue, Freshbooks.

Harvest, Zapier, Dropbox, Amazon Web Services, Quickbooks and few more. Since, as an enterprise you might need to add various apps, the platform does miss external integrations. Freshservice – Customer Support Discussing the customer support aspect of this Freshservice review, it is impressive to note that you have access to the most extensive and comprehensive help resources ever.
Freshservice offers tons of support resources which include elaborative API docs, how to guides, webinars, blog posts, video library, case studies, academy, glossary, datasheet, release notes and articles on various solutions. You also have access to regularly updated system status, reports, ebooks, demo tour and RemoteIT support. Customer SupportSign Up Now On Freshservice – Start Days Free Trial!You can reach out to the Freshservice’s support team through either of the following options; live chat, support ticket or phone call services.You can also use .
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